Multi-device IPTV: choose two to five connections
Choose connections by counting the streams playing at the same time. Two televisions used together need a different plan from one viewer moving between a television and a tablet. This guide brings every connection count into one comparison.
Connections and installed devices are different
The connection selector is about simultaneous viewing. A television, phone, tablet and computer may all be part of your routine, but they do not necessarily all play at once. Start with the maximum number of streams you reasonably expect to use together, then confirm the service’s device and location conditions for your intended setup.
For example, watching on the living-room television, stopping playback and later continuing on a tablet describes one-at-a-time viewing. Leaving the television playing while another person starts a separate programme describes overlapping viewing. An app running in the background can also make it harder to judge what has actually stopped, so use its stop or exit control and check the screen.
A larger connection allowance is not a broadband upgrade. It does not add Wi-Fi coverage, make an unsupported app compatible or give a television a higher resolution. Those checks belong alongside the count. Use the compatibility hub for hardware questions and the subscription hub for tier and term choices.
Two connections: two overlapping viewing choices
Two connections can suit a household where one person watches on the main television while another uses a second screen. A common decision is whether this overlap happens regularly enough to matter. If both people usually watch together and only occasionally separate, discuss the actual requirement before treating two devices owned as two connections needed.
Write down the busiest hour, not every device in the house. A television downstairs and a tablet upstairs are two concurrent streams when both are playing. A phone used only as a remote control is a different role from a phone playing its own programme; check what the chosen application is doing.
For one month, the published two-connection total is £24.99 Standard or £29.99 Premium. For twelve months, it is £99.99 Standard or £119.99 Premium. These are whole-plan totals for the stated term and count, not an amount charged separately for each screen. Compare the relevant column below before making a selection.
Three connections: identify the third regular overlap
Three connections may be relevant when two televisions and a personal device are regularly used together. The useful question is who needs that third stream and when. A tablet used for breakfast viewing while every television is off does not create the same demand as three separate programmes during an evening.
Consider a household with two adults watching different programmes and a third viewer using a tablet. That is a clear three-stream example if all three are playing. It remains important to confirm any sharing and household restrictions; counting screens does not grant permission to pass access details to other addresses.
Three connections cost £29.99 Standard or £39.99 Premium for one month. At six months, the totals are £79.99 and £99.99 respectively. Notice that the difference between counts is not a fixed universal surcharge. Use the published table, not multiplication of a one-connection price.
Four connections: check both capacity and practicality
Four simultaneous streams can fit a larger household with several independent viewing routines. Before choosing this count, make a room-by-room list of the devices expected to be active together. Record their actual models, whether each uses Wi-Fi or a cable, and which player is intended for each screen.
A four-screen test should be representative of normal use. One successful stream in the room beside the router does not tell you how four devices will behave throughout the home. If the fourth screen is in a room where other internet tasks already struggle, investigate that room’s connection before assuming a higher plan count will solve it.
The one-month four-connection total is £39.99 Standard or £49.99 Premium. A twelve-month selection is £169.99 Standard or £199.99 Premium. Compare those totals with your expected overlap and confidence in the setup, rather than adding spare capacity simply because four devices are available.
Five connections: make a household viewing map
Five is the largest count in the published public matrix. It is relevant when five separate streams are genuinely needed at once. A household viewing map is especially helpful here: list the five screens, their users, their usual viewing times and any periods when the same person moves between them.
Check the busiest realistic scenario without treating it as a promise of unrestricted sharing. Ask support about location rules, account use and any special requirements before proceeding. A five-connection selection is not a reseller arrangement, a public screening licence or permission to distribute access credentials.
The published five-connection totals run from £49.99 Standard or £59.99 Premium for one month to £199.99 Standard or £264.99 Premium for twelve months. The Premium annual figure is specifically £264.99. Do not estimate it by extending the pattern from another row.
Complete Standard connection prices
| Term | 1 connection | 2 connections | 3 connections | 4 connections | 5 connections |
|---|---|---|---|---|---|
| 1 month | £14.99 | £24.99 | £29.99 | £39.99 | £49.99 |
| 3 months | £29.99 | £39.99 | £59.99 | £69.99 | £79.99 |
| 6 months | £39.99 | £59.99 | £79.99 | £99.99 | £119.99 |
| 12 months | £59.99 | £99.99 | £139.99 | £169.99 | £199.99 |
Complete Premium connection prices
| Term | 1 connection | 2 connections | 3 connections | 4 connections | 5 connections |
|---|---|---|---|---|---|
| 1 month | £19.99 | £29.99 | £39.99 | £49.99 | £59.99 |
| 3 months | £39.99 | £59.99 | £79.99 | £99.99 | £119.99 |
| 6 months | £49.99 | £79.99 | £99.99 | £119.99 | £139.99 |
| 12 months | £79.99 | £119.99 | £169.99 | £199.99 | £264.99 |
Each duration card on the homepage has its own connection choice. If you compare a three-month card set to two connections with a six-month card set to one, you are comparing two variables at once. Align the counts first for a like-for-like comparison. The price divided by the number of months is only a monthly equivalent; it is not a separate instalment offer.
Prepare the home network for the screens you use
Ofcom’s Wi-Fi guidance explains that placement and the number of connected devices can affect performance, and that a suitable Ethernet connection may help a stationary device. That is general home-network guidance, not a measured performance claim about this service.
Build your check around the television or tablet in its normal position. Note whether problems affect one room, one device or every screen. Keep a simple record of the time, the number of active streams and what else was using the connection. This gives support a useful starting point without pretending that a single speed-test result can diagnose every issue.
If you want several 4K streams, consult the 4K requirements guide. The required bandwidth depends on the actual stream and setup; there is no universal speed figure stated here for all channels or players. Ask about the specific content and confirm practical operation before making a long-term decision.
Keep access and changes organised
Keep a private list of the devices you have configured and who uses them. Avoid posting access details in family group screenshots or public troubleshooting messages. When replacing a device, ask how the old player should be disconnected and whether any activation or device-registration step is required.
Do not assume that unused connections can be exchanged for extra months or that a connection increase is automatically available mid-term. Ask about the exact change you need, including its price and timing. The public comparison shows published new-plan combinations; it does not define every account-change procedure.
When seeking help, state the tier, selected count and the number of streams actually playing. Add whether the problem occurs only when another stream starts. This distinguishes a connection-limit question from an app-login problem, a single unavailable title or a weak connection in one room.
Multi-device questions
Do I need five connections because I own five devices?
Not necessarily. Count concurrent streams, then confirm device-registration and switching rules separately. Five installed apps do not automatically mean five simultaneous viewers.
Can two people watch the same programme on separate screens?
Two separate playing streams are still two streams, even when they show the same programme. If everyone watches one television together, that is a different situation from separate playback on two televisions.
Does Premium include more connections automatically?
The tier and connection count are separate selections. Premium with one connection is still the one-connection configuration. Select the required count and check its total.
Can I use connections in different homes?
The price table does not establish location or sharing permission. Describe your intended arrangement to support and obtain a clear answer before proceeding.
Will a larger allowance stop buffering?
A larger allowance addresses simultaneous-stream capacity within the plan. It does not by itself diagnose or resolve app, content, device or home-network problems. Record the symptoms and follow the setup guidance.
Can I test all my intended screens?
Read the trial information and ask what can be assessed through the current manual process. Do not assume a particular trial length, connection allowance or automatic activation.